Manage patients, not device logistics

Streamline your remote patient monitoring operations and focus on delivering quality care. We manage, store, and ship your devices directly to your patients or office.

Warehousing, shipping, and refurbishing services

Limited time and space can make keeping track of and storing your remote patient monitoring (RPM) devices challenging. We manage and ship your devices anywhere in the United States from our Indianapolis warehouse. We’ll even process returns and refurbish your devices for continued use.

The benefits of our process

Inventory management

Store your inventory of RPM devices in our strategically-located Indianapolis warehouse.

Fast shipping and delivery

We’ll ship patient devices and kits directly to your patients or your office.

Returns and refurbishment

We’ll process returns and refurbish devices so you can maximize your equipment investment.

Our device logistics process

From order to delivery, we manage the heavy lifting. Experience frictionless device logistics with automated tracking and expert support integrated into your clinical workflow.

Seamless device ordering

Order connected devices directly through our platform or your Prevounce representative. We ship to patients or your practice, individually or in bulk.

Centralized order tracking

Manage and track every device order from a single, centralized dashboard within the Prevounce platform.

Ready-to-use devices

Our devices arrive pre-configured and cellular-connected for immediate use, complete with intuitive guides to ensure a seamless patient experience.

Hassle-free device support

While our devices boast 99.9% reliability, our team is always ready to manage troubleshooting and returns for you, ensuring a seamless experience for your staff and patients.

How does Prevounce simplify the patient start-up experience?

Prevounce streamlines the patient onboarding experience by providing cellular devices that eliminate traditional technical barriers. Because our Pylo devices are pre-configured and connect automatically to cellular networks, patients can begin monitoring immediately without the need for smartphone pairing, app downloads, or Wi-Fi configuration. This technology-led approach ensures that the onboarding process is intuitive and accessible for all patient populations.

How do I track the status and delivery of my RPM devices?

Order tracking and delivery status are accessible directly in the Prevounce platform. We provide real-time visibility into every shipment, allowing you to track devices from the moment an order is placed until it arrives at its destination — whether that is a patient’s home or your clinical practice.

How does Prevounce handle device troubleshooting and returns?

While our Pylo devices maintain a 99.9% reliability rate, our customer support team is happy to help you navigate any technical issues. If a device return or replacement is necessary, we issue a return label and/or replacement device. This ensures that your clinical staff never has to act as technical support for patients, maintaining the continuity of care without adding to your team’s administrative workload.

Clinically validated devices

Our Pylo range of devices support seamless remote monitoring for a variety of patient conditions. Devices ship ready-to-use, with 5G/4G LTE cellular-connectivity, to provide clinical teams with real-time, reliable data.

Explore our devices

Who we help

Practices

Whether you’re a single-provider family medicine practice or a 100-provider cardiology network, we help you keep patients healthy and generate meaningful, sustainable practice revenue. Our covered specialties include: