When Henry experienced a hypotensive emergency, a Prevounce care manager ensured he received the necessary intervention.
Chronic Conditions: Hypertension
Program: RPM
Henry, a patient enrolled in RPM to manage his hypertension, triggered an alert when his blood pressure dropped to a dangerously low 85/55 mm/Hg. Henry also experienced concerning symptoms, reporting that he felt unwell and extremely tired.
Immediately following the out-of-range alert, Henry’s Prevounce care manager called to check on his well-being. During the call, it became clear that Henry required medical attention. His care manager confirmed that he presented severe symptoms such as extreme fatigue. The Prevounce care manager advised Henry to seek immediate emergency care.
When asked if he had transportation available, Henry shared that his son was home. The care manager spoke directly with Henry’s son, explaining the urgency of the situation and the need for medical attention. Henry’s son promptly transported him to the emergency department for further care.
Once Henry was at the hospital, he was assessed and administered fluids to address his low blood pressure. His condition stabilized, allowing him to be safely discharged home. Throughout the emergency, the Prevounce care manager remained engaged to ensure proper continuity of care — notifying Henry’s physician of the emergency visit and ensuring his clinic had all the necessary details to support Henry post-discharge.
The early intervention from the care manager helped prevent what could have become a much more serious medical emergency. This case, like many other patient-stories, showcases the clinical value of RPM and how the Prevounce solution empowers care teams to deliver life-saving support when patients need it most.
Real stories featuring real patients. Patient names have been changed to protect privacy.
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